Johor Bahru · file-level work

We audit the application, not the slogan on the claims programme.

LogicFabric Grid Advisory reads insurance claims applications the way a file should be read: proposed amount, policy response, invoices, authority, and the payment that followed. The office is in Taman Sentosa. The work is the papers.

  • SubjectFinancial audit of claims applications
  • Desk3 Jalan Sutra Taman Sentosa, Johor Bahru, Johor, 80150
  • Typical clientInsurer, TPA, or corporate policyholder
  • OutputFile working papers and a batch exception schedule
Request a file review
Hands reviewing a signed document on a wooden desk
The file is the unit of work.

Primary service

Claims application file audit

A defined batch of applications — motor, medical, property, or liability — is tested for whether the amount proposed or paid follows the policy, the evidence, and the handler’s own rules. We recast the computation and write down what the papers do not support.

This is not a software review and not a training course. It is a financial reading of claim files, with exceptions you can reopen.

What the file audit covers

“Approved” on a screen is not evidence. The worksheet, the invoices, and the discharge are.

From our working-paper standard, used on every sampled application.

Also requested

Related work on the same files

Once a batch is open, clients often ask us to follow the money out of the file, or to walk the processing gates that were supposed to protect the figure.

Calculator and financial papers on a desk

Settlement and payee verification

Confirm that money leaving the claims account matches the approved application, the correct payee, and the correct tax treatment.

Read the scope
Person working through papers and a laptop at a desk

Claims leakage review

Find overpayments, missed recoveries, and silent concessions that sit inside otherwise closed applications.

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Two colleagues reviewing documents together

Processing control walkthrough

Walk a live claims application from first notice to settlement and test whether the stated controls actually operate on the file.

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How the work shows up

What clients actually receive

Calculator and financial papers on a desk
A file-level working paper for each sampled application, written so a handler can reopen the item without a glossary.
Two colleagues reviewing documents together
A closing discussion in Johor Bahru or online, walking the highest-value exceptions with the claims manager while the file is open.