Practice

A small desk that reads claims applications as financial records.

LogicFabric Grid Advisory works from 3 Jalan Sutra Taman Sentosa, Johor Bahru. We are engaged by insurers, third-party administrators, and corporate policyholders who need an independent reading of claim applications — the forms, the computations, and the payments — not a rewrite of their claims manual.

What we will and will not do

We will sample a batch, recast figures, and say which applications support the amount paid. We will walk a processing path and report whether the gates on the file actually operated. We will look at a high-value draft settlement before the offer letter goes out.

We will not run the claims function, replace a loss adjuster, or give a legal opinion on coverage. Where policy response is unclear, we record it as a question for the client’s counsel or panel, and we keep the financial finding separate.

The practice is sized so that the person who signs the exception schedule has read the files. That is a deliberate limit, not a holding pattern.

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People on the files

Who reads the applications

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Amina Rahman

Engagement lead, claims file audit

Amina spends most of her week inside claim applications — motor and medical files in particular — testing the figure on the worksheet against the papers that are supposed to support it.

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Daniel Teo

Settlement and recoveries

Daniel traces approved applications through payment and recovery. He looks for duplicate releases, payee changes after approval, and subrogation files that were never opened.

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Priya Nair

Control walkthroughs

Priya maps how an application actually moves from first notice to discharge, and whether the approval gates on paper operate on the file in front of her.